I said it all in the title. The product itself is relatively easy to use and is effective - but the instructions are awkwardly worded and hard to understand, and the pictures too small to see what they're talking about. It does come with an instructional DVD - but we got rid of the DVD player years ago, and our laptops do not play DVDs either. They saved themselves by giving access code to the members only section on their webpage. This is a good website that has clear to understand instructions that are downloadable and printable. Once I got the hang of how to use this, it is easy and makes nice bows.
Didn’t say used, You could definitely tell it was. The wire it came with wasn’t the original wire it was supposed to come with. So I have to order some now… But Overall It’s good. Definitely out of date… but I can definitely YouTube me some videos.